Resume

EXPERTISE

SQL Server, MySQL, Visual FoxPro, XML, KML, ASP, VBScript, JavaScript, PHP, GoogleMaps API, MapPoint 2009, Excel VBA, C#, XMLDOM, DTS, SQLXMLBulkload, winHTTP, ArcView and ArcGIS, SAS, Adsense, Adwords, Affiliate Programs.

WORK EXPERIENCE

May 2009 - Present

Consultant - Web / Database Development & GIS Consulting / Mapping
I am developing and monetizing data driven web sites in a variety of industries (education, C2B, community portal) as well as doing GIS consulting.

February 1999 - May 2009

Information Specialist - Technical Sales - Business Devlopment
EDS, an HP Company
Over ten years, I was involved in all facets of the technical development and sales of the Eclaim^TM Warranty Claims processing product.
2004-2009 - Business Development - Technical Sales- Was a key member of the effort to grow the Eclaim^TM business through research,direct sales and extensive presentation of the product to potential clients. Worked on value propositions, RFIs and RFPs. Traveled to clients to participate in workshops to better understand workflows and tailor the application to the client needs and to improve potential ROI. Maintained the Eclaim^TM demo software and tailored it to each potential clients' needs. Developed location based functionality that was built in to the application as a value add.

1999-2004 - Project and Technical Lead - Led a team of four through full SDLC on releases that started as weekly and eventually evolved into quarterly as the project achieved steady state. Starting with 300 users in 8 countries, rolled out the product to 2,000 users in 40 countries, greatly increasing the transaction revenue of the project and bringing consistency of workflow and significant economies of scale to the client. Interacted daily with the client in Latin America and Asia Pacific to document and prioritize new requirements and business rules. Suggested many reporting improvements that were implemented as a Pay for Performance system that allowed the client to reward excellence in their channel with revenue saved by business rule improvements in other areas. Implemented localization of surveys within the application to facilitate improved feedback from the channel in countries where English skills were minimal. Eventually, led the initiative to off-shore the technical aspects of the project.

March 1993 - January 1999

US Sales Manager
mda LLC, TruFlite^TM
I have always had a passion for maps, Geography and GIS. I spent parts of six years as a Sales Manager for TruFlite^TM, a 3D Terrain Visualization software, first in Europe and then here in the United States. In that position, I took the software from complete unknown to a critically acclaimed niche product, through a comprehensive plan to build brand recognition. Starting with an email campaign to potential users, I built a list of thousands of contacts across a broad range of industries, vying for their business and keeping them informed of the rapid development of the product. I took TruFlite on the road to trade shows, and used that opportunity not only for sales, but to build relationships with companies offering complimentary products. These contacts developed into VAR relationships with firms like Intermap and EOSAT SpaceImaging. Additionally, I was very active in getting TruFlite reviewed by industry publications such as GIS World, the AAG Newsletter and Siemens Synergie Magazine to name a few, along with countless online reviews. I also created ads for TruFlite^TM that appeared in magazines and the Rockware catalog.

May 1998 - January 1999

Programmer - Business Analyst
Aegis Communications - Telemarketing
Working in a fast-paced call center environment with over 600 seats, I was involved in working out call scripts with customers, doing data loads and assisting QA in developing test beds. My most important project was the complete re-write of the callcenter's metrics application, taking it from a paper reporting system to a real-time campaign analysis tool. This increased revenue by saving considerable time for floor managers in analyzing the effectiveness of a script and being able to move quickly to increase conversion rates.

October 1991 - March 1997

Programmer
Palfinger AG - Manufacturing
Creation of applications for statistical analysis of marketing data, maintenance of Quality Control data, personnel management information including bar code driven access control programs. Extensive reporting work through AS400 to PC data transfers.

EDUCATION

1989 - Hunter College, CUNY, New York, NY, Coursework towards MA in Geography
1987 - The George Washington University, Washington, DC, BA in Geography, minor in Economics
1983 - The Vienna International School - Vienna, Austria, International Baccalaureate Diploma

SKILLS

Fluent in German
Basic knowledge of Italian, Farsi and French
Some knowledge of Spanish
Beginning to learn Japanese

HOBBIES

Cycling, hiking, skiing, travel and scuba diving
2007 and 2009 - American Cancer Society - Relay for Life participant and fund raiser
2003 - Lance Armstrong Foundation - Fundraiser
2009 - Volunteer German teacher at elementary school
2007-2009 - Member of school district's World Languages Curriculum Review Committee